09175959790
09175959790
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We place a huge emphasis on executing a smooth and stress free delivery. It is after all a moment of truth. You have invested time, effort and money in your search and selection and your OHMM® furniture will be a part of your home and life for many years to come.
SMOOTH AND NO STRESS DELIVERY
AT A TIME
THAT SUITS YOU
Our fulfilment team delivers Mon to Fri 10am – 5pm and on Sat 10am – 1pm. We will schedule a time and a date that suits you - within a 2 hour time slot. Our team will call you when they are on their way – usually around 30 mins before delivery.
We don’t outsource. We tried that when we first started up but quickly brought it in-house. We take time to recruit, train and monitor our team to ensure stress free and smooth deliveries. They understand their role is a critical brand touchpoint.
IN-HOUSE DELIVERY PROFESSIONALS
UNWRAP AND
ARRANGE PLACEMENT
Our team will unwrap and arrange placement where you want the items to go and make adjustments accordingly. And ensure all items are 100% in perfect condition.
Cleaning up. Simple. We tidy up all packaging and remove it from your premises.
REMOVE
PACKAGING
OPPORTUNITY
FOR FEEDBACK
Your client services manager will always check in with you a few days after delivery to ensure the delivery was smooth and everything is as you expected. We value all feedback from clients.
